Laban Muhoro Gathiithi

Drove a significant sales increase of 40-50% for walk-in and online channels by implementing engaging product presentations and innovative TikTok live streaming demonstrations.

Managed comprehensive product postings and optimized online engagement strategies across social media platforms, directly contributing to increased sales volume.

Coordinated efficient and timely deliveries, ensuring high levels of customer satisfaction and repeat business across all orders.

Consistently achieved and surpassed sales targets throughout tenure, demonstrating strong market understanding and persuasive sales techniques.

Successfully sold vehicles to a diverse clientele, including walk-in and online customers, consistently exceeding monthly sales targets.

Cultivated strong client relationships by providing accurate product information and personalized service, leading to repeat business and referrals.

Expertly negotiated and closed deals, achieving high conversion rates and contributing directly to revenue growth.

Developed comprehensive product knowledge to effectively present vehicle features and benefits, enhancing customer decision-making.

Professionally greeted and assisted an average of 50+ daily visitors and staff, enhancing the initial experience for all stakeholders.

Efficiently managed high volumes of incoming calls, emails, and inquiries, ensuring timely and accurate information dissemination.

Streamlined appointment scheduling and record-keeping processes, improving overall front-desk efficiency and organizational flow.

Contributed to a positive organizational image by maintaining a welcoming and organized reception area, significantly improving customer experience.